How to place an order?
To place your order, follow these steps
Browse products from our wide catalogue until you find something you like and select correct size and color that you want. And click the Add to Cart button.
After that enter your correct shipping address and select desired payment option to confirm your order.
When will I receive my order?
Our shipping team is very fast, so your order will reaches as fast as possible. If the ordered item is in stock, it will take 12-24 hours to process and ship out of our shop. Then it will to you within 4-6 business days. Sometimes it may get delay because of various reasons.
How to track my order?
Once your order is shipped out, you will receive shipping confirmation email and SMS. In that, tracking number will be included. With this you can track your order.
How to Cancel my order?
To cancel your order, Go to menu bar and click the user icon, then click Dashboard menu. And click the Order link, then click your order id (eg: #8416). Now click the cancel link to request for cancel your order.
Your order will be cancelled within 12 to 24 hours.
What about t-shirt size & quality?
Moonfy t-shirts sizes run from S to XXL. We use high quality 100% cotton with 180 GSM Bio wash, which makes you to feel very comfortable to wear. We double check the t-shirts that it has stitched and printed correctly before it shipped to you. So, you don’t worry about quality, definitely we will satisfy you because our very important agenda is to give 100% customer satisfaction.
What type of printing method you used to print t-shirt?
We use high quality screen printing for all our Moonfy T-shirt designs.
How to wash the Moonfy t-shirts?
For long life, hand wash is the best one for our t-shirts. And don’t iron on the print of t-shirts.
How do I pay to buy from Moonfy.com?
We process online payment through CCAvenue – a secure payment gateway.
The payment options we support are
- Net Banking
- Credit card
- Debit Card
Do you offer Cash on Delivery (COD)?
Yes, we offer cash on delivery (COD) for most locations of India. For COD orders we charge a nominal Rs.50 as COD collection charge.
Are there are any hidden charges when buy from moonfy.com?
There are No hidden charges. The price shown in the checkout page is the final price. You no need to pay extra more than it.
What is the Return Policy?
If you are not satisfied with the t shirt you received, you can return it us within 15 days of delivery. We will deliver you another t shirt of same design.
Please mail us at [email protected] with the subject as “Return/Exchange Request”
What information does Moonfy store?
Moonfy respects your privacy. We value the trust you place on Moonfy.com. We only collect information like your name, phone number, email and billing address. We don’t share this information with any third party. We only use that information for internal record keeping.
Moonfy does not store any bank information or Credit/Debit card information. All this information is handled by CCAvenue, a secure & certified online payment gateway partner.
To learn more, read our privacy police page.