We at Moonfy strive to give you a high quality product of your choice. However for any reason, if you are unhappy with the t-shirt you have received, you can mail us at [email protected] and return the product to us at the following address.
Items you are returning to us must be unused with original packaging. It should be returned to us within 15 days of delivery. We will deliver you another t shirt of same design.
What is Moonfy’s Exchange Policy?
If you are not happy with the t shirt you received, you can return it us within 15 days of delivery. We will deliver you another t shirt of same design.
How do I return the product back?
You can return the product back to us via a cost effective courier company or registered post.
Can Moonfy arrange for the product to be picked up from my address?
Sorry, Currently we are not able to arrange for picking up the product from your address.
Will I have to pay for returning the products?
Yes, for returning the products back to us, you will have to bear the postal charges.
Only in the following conditions, We will refund your postal charges.
- Product is defective in any way.
- Product damaged when received.
- Received a wrong product.
I have received a wrong / defective product. How do I proceed?
Please send the product back to our address using the same process mentioned above. We will deliver you another t shirt of same design.
Can I get a refund for my order?
Refund will be processed through same mode within 7 working days. But Rs.100 postal charges will be deducted from your refund amount.
If you have any further questions about the return/exchange policy then please contact us at [email protected]